Scaling and Managing Dependencies

ESP Module 5

Achieving Enterprise Agility and Predictability

Roll out Kanban at scale across the organization and improve end-to-end service delivery and customer satisfaction. Respond quickly when plans change and be more predictable even when there are risky dependencies.

FIND ALL ENTERPRISE CLASSES AT LEAN KANBAN UNIVERSITY

DURATION

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1-day class

PREREQUISITES

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Requires completion of the Kanban Management Professional (KMP II) class or demonstrable knowledge of the full Kanban Method

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Requires a thorough understanding of the mathematics of service delivery including lead time distributions

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Recommended but not required that attendees first complete ESP I, II, and III

LEARNING OUTCOMES

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“All the requested work is required!” Demand isn’t as irrefutable as you might believe. Learn what to do when faced with it

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See the system of systems as a whole and the benefits of optimizing the network rather than the local workflows

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Recognize the 11 specific practices in Enterprise Services Planning that help identify and manage dependencies

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Understand how to use a dynamic reservation system

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Understanding when to book capacity and which class of service to use given the risk profile of dependent demand

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Understand the Kanban Cadences for enterprise alignment

WHO SHOULD ATTEND?

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Recommended for Service Delivery Managers, project managers, department heads, programme and portfolio managers, coaches, consultants, and anyone who coordinates planning and delivery

CERTIFIED TRAINING

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Training certified by Lean Kanban University

RECOMMENDED COMBINATIONS

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Combine with module 4 (Enterprise focus)